Service your bike
We're here to keep you rolling, from fixing flats to installing new accessories. Get help for what you need below.
Comprehensive Service
$375 / Recommended yearly
Our comprehensive service includes a complete inspection and tune-up of your cargo or e-bike. Every bike receives our thorough 35-point check covering frame, wheels, drivetrain, brakes, bearings, and e-bike systems.
- Complete drivetrain inspection, cleaning, adjustment, replacement parts installed
- Complete brake inspection, cleaning, adjustment, replacement parts installed
- Wheel truing and spoke tension checked
- Bearings and steering assembly checked
- E-bike firmware updates and battery checked
- Full safety inspection and test ride
- Detailed service report with recommendations
Parts billed separately as needed. A la carte specialty service billed separately as needed. Loaner bikes available!
Basic Tune-Up
$125 / Recommended every 1000 miles
Quick adjustment service to keep your bike running smoothly. Ideal for in-between maintenance for high mileage riders or when your bike just needs minor attention.
- Brake adjustment (front & rear)
- Shifting adjustment
- Chain lubrication
- Tire pressure check
- Safety inspection and test ride
Parts and installation billed separately as needed. Recommend Comprehensive Service for bikes needing deep cleaning or worn components. Same day service offered when available!
Offbeat is an appointment-only shop for sales and service. This helps us service your bike more efficiently and maintain a high standard of care for our customers and staff. Come see us!
View full a la carte service menu here.
Get Support
Need support to diagnose your issue? Get in touch via email below to get help or you can always call or text us at 872-274-2453 for assistance.