Every new bike is eligible for a free 60-day tune up at the shop. At this appointment, we will evaluate your bike after its first miles of riding and help you make any needed customizations or adjustments. This is a great opportunity to ask any questions that have come up about your bike and add on accessories. Book your 60-day tune up here.

A 500 watt-hour battery will fully charge in 4.5 hours using a standard charger. To charge your Bosch bike, ensure the battery and charger are in a dry, well ventilated area. Plug the charger in to the charging port on the bike. To charge off the bike, plug in to the port on the bottom of the battery. Be sure to plug directly into a standard wall outlet, do not use timers, surge protectors, or power strips. Remember to charge in room temperature and avoid storing and charging your battery in the cold.

• 1 year or 1000 miles: We recommend a full service appointment for your bike every year or every 1000 miles. Keeping a regular service schedule for your bike will ensure your bike is functioning safely and allows our skilled mechanics to replace any worn out parts like brake pads.
• Nexus Hub Lubrication: Shimano recommends your Nexus internal hub unit be lubricated every 1000-1200 miles of riding. We can complete this maintenance at your full service appointment.
• Bosch Smart Software Updates: Use the Bosch eBike Flow app to download software updates to your bike. Find updates in the Settings area of the app.